Station Supervisor at Rainoil Oil and Gas Company

Share this story
Rainoil Limited is an integrated downstream oil and gas company. A prominent player in the Nigerian industry, the company’s operations span across the downstream value chain i.e. Petroleum Product Storage, Haulage/Distribution and Retail Sales. Our primary products include Petrol (PMS), Diesel (AGO) and Kerosene (DPK).Locations: Kano, Ilorin-Kwara, Eket – Akwa Ibom and Gombe Reporting to: Station Manager Direct Report: Pump Attendants Job Summary

This role is responsible for ensuring a hitch free running of the retail stations in line with the safety standards and approved budget

Duties and Responsibilities

Opens the station daily and ensures it is fit to run for the day, as well as securing it when activities are closed
Takes meter readings, dips underground tanks to confirm stock quantity at keeps a log of the readings
Executes the front-line coordination of the sales activities of the pump attendants
Responds to any issues or queries that may arise from customers or fuel pump attendants in the discharge of their duties
Liaises with external stakeholders who come for enquiries concerning Rainoil Products
Performs opening and closing meter readings to ascertain the quantity of stock sold for the day
Prepares daily and weekly reports to the station manager concerning the activities that have occurred in the station
Coordinates the offloading of stock to the station’s tanks from the trucks
Inspects the sales and safety equipment in the station to ascertain they are compliant with HSE standards
Prepares retail stations’ inventory reports to ensure products are tracked and are always available at outlets

Qualifications

Minimum of an OND in a Social science, Management, Accounting, Finance or Engineering or related discipline is required
Minimum of Four (4) years’ relevant experience in the Retail Marketing/Sales unit of an organisation in the oil & gas industry

Skills and Competencies Skills:

Asset management
Sales &Marketing
Customer Service
Health Safety &Environment
Relationship Management

Competencies:

Communication (verbal and written)
Stakeholder management
Customer relationship management
Negotiation and persuasion
Entrepreneurial orientation

Working Condition

Business Hours – Normal Working Hours
Business Hours – Phone, Safety Equipment
Work Tools – NIL
Physical Exertion – Yes
Travel Requirement – NO

Job Interactions Internal:

Logistics Services
Internal Audit

External:

Customers
Financial Institutions
External Auditors

Key Performance Area and Performance Measures/Indicators Customer Service:

Customer growth ratio
Ratio of customers’ complaints to customer satisfaction
Number of unsolved customer issues

Supervision, Controls & People Management:

Number of controls in place to prevent fraud in the stations
Number of incidents discovered and resolved
Feedback from Sales officials
Frequency of station downtime or closures

Reporting:

Accuracy, timeliness, completeness of reports
Satisfactory feedback from the Head of Retail sales

Asset Management:

Frequency of Damages in stations and Retail outlets
Availability of Required Equipment for maintaining the retail outlets e.g. fire extinguishers.

Profitability:

Variance between budget and actual sales
Turnover rate
Ratio of Turnover to Station costs